Preorder Terms

At Wholesale Makeup pk, we understand that our customers are eager to get their hands on the latest makeup products. That's why we offer a preorder option for select items, allowing you to secure your purchase before it becomes available in stock.

What is a Preorder?

A preorder is a way for you to reserve an item before it is officially released or restocked. By placing a preorder, you ensure that you will be one of the first to receive the product once it becomes available.

How Does Preordering Work?

When you preorder an item from Wholesale Makeup pk, you will be required to make a full payment upfront. This payment guarantees your reservation and secures your place in line to receive the product.

Release Dates and Availability

Preorder items will have an estimated release date listed on our website. Please note that these dates are subject to change, as they depend on the manufacturer's production and shipping schedules. We will do our best to keep you informed of any updates or delays regarding your preorder.

Shipping and Delivery

Once the preorder item is in stock and ready to ship, we will notify you via email. Your order will then be processed and shipped to the address provided during checkout. Please allow for additional time for delivery, as preorder items may take longer to reach you.

Cancellation and Refunds

If you wish to cancel your preorder, please contact us at faraz@layla.ae as soon as possible. We will review your request and provide a refund if the item has not yet been shipped. Please note that once the item has been shipped, our standard return and refund policy will apply.

Product Changes and Updates

Occasionally, the manufacturer may make changes or updates to the product during the preorder period. These changes could include design modifications, packaging updates, or even a delay in the release date. While we strive to provide accurate information, please understand that these factors are beyond our control. We will communicate any significant changes to you as soon as we are made aware of them.

Customer Support

If you have any questions or concerns regarding your preorder, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure that your preorder experience is smooth and satisfactory.

Thank you for choosing Wholesale Makeup pk for your makeup needs. We appreciate your trust and look forward to delivering exceptional products and service.